FAQ

Common questions about Makeping

If you need anything else, reach out via the contact page.

Questions

  • What is Makeping? A photo-to-character makeover that creates a sparkly Ping avatar.
  • How does it work? Pick 3 answers, choose a tone, upload a photo, and get your result.
  • How long does it take? Processing time depends on traffic and device conditions.
  • How are photos handled? Used only for generating results. See Privacy Policy for details.
  • Can minors use Makeping? Users should be 16+ by default. If a minor appears in a photo, guardian consent and local law compliance are required.
  • Can I try different tones? Yes, switch between Sweet, Elegant, and Fairy.
  • How much does it cost? The makeover price is $3.88 per generation. Taxes and receipts are handled by Polar.
  • What file format do I get? Your result downloads as a PNG image for easy sharing.
  • Do you add a watermark? No watermark is added to your result.
  • Can I use it commercially? You can share your result; for commercial use, make sure you own or are authorized to use the original photo and follow local laws.
  • What if generation fails? If a paid generation fails, an automatic refund is initiated. Incorrect or unreachable checkout emails are non-refundable.